Our Team

Richard Smith

President & Chief Consultant

Richard Smith is a former United States Marine who joined the San Antonio Police Department in September of 1989. He has been assigned to the Patrol Division, Training Academy, and the Tactical Response Unit, and the Special Operations Unit, where he was assigned as a full time Hostage Negotiator and as the San Antonio Police Department Tactical Medic Program’s Coordinator. Richard has participated in hundreds of critical incidents, and has been the Primary Negotiator in many of those incidents.

Katherine Pankratz

Vice President

As Vice President of Con10gency, Katherine is responsible for planning, development, and implementation of the company’s strategic direction in close concert with Con10gency President, Rick Smith. Katherine also works closely with the Con10gency sales team to drive business development, growth, and improvement in accordance with overall corporate strategy while ensuring the organization achieves strategic goals at the optimum pace.

Justin Smith

Senior Consultant & NAEMT Coordinator

Justin has been a Firefighter and Paramedic since 2009, at which time he joined the San Antonio Fire Department. He spent three years at one of the department’s dedicated ALS stations prior to moving into the EMS Division. Justin currently serves as a member of SAFD’s Medical Special Operations Unit, specializing in Tactical Medicine and working under an advanced scope of practice. He also serves as a Medical Training Officer and member of the Medical Strike Team, which is tasked with deploying to critical incidents around the region and across the state of Texas. Justin has also worked suburban and rural EMS with the City of Schertz EMS, as well as having experience with inter-facility and critical-care transports.

Craig Manifold, D.O.

Medical Director

Dr. Craig A. Manifold serves as the EMS Medical Director for ground, helicopter, critical care, tactical, fire based, third service, hospital based, private and not for profit agencies in Bexar County and South Texas including San Antonio Police Department Tactical Medical team and Bulverde Spring Branch EMS.. He also serves as Assistant Professor in the Department of Emergency Health Sciences, School of Health Professions at the University of Texas Health Science Center in San Antonio.

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Our instructors are certified law enforcement, fire, or EMS personnel who have all completed NAEMT TCCC instructor training. They're also seasoned professionals with decades of experience, and most are active first responders within their local communities. It's a safe bet that one of the individuals below is teaching a Con10gency class somewhere in the U.S. on any given day.

George Jahant

Lead Instructor

George Jahant retired from the San Antonio Police Department in 2016, where he served for 38 years. George worked in Patrol and Evidence & Narcotics, but his career focus was Special Operations (SWAT, Negotiations, and Tactical Medicine). With over 31 years of training and experience in Critical Incident skills and management, he applied his knowledge, talent, and efforts to help form one of the top Special Operations Programs in the United States. He participated in successfully executing thousands of high-risk incidents and warrants. George used these experiences to train law enforcement, military, and civilian personnel in all aspects of conflict and threat management.

Jeff Martin

Lead Instructor

Jeff Martin is a native Texan with nearly 20 years combined military, law enforcement, firearms instruction and Tactical Medic experience.  Jeff brings a unique blend of highly-specialized experience to everything he does. After a U. S. Navy stint as a parachute rigger, Jeff joined the San Antonio Police Department, and after probation was selected for the Tactical Response Unit. During this assignment, he served many high-risk search warrants and arrested numerous high profile fugitives.  After several years, Jeff was selected for the SAPD’s Gang Unit. During this assignment, Jeff’s Tactical Medic expertise was put to good use as he was responsible for the officers on his shift.

Brandon Reck

Lead Instructor

Brandon Reck is originally from Fontana, California. He received his initial EMT certification from Mt. San Antonio College in Los Angeles county. Soon afterward, Brandon enlisted into active duty military service as a Navy Corpsman in 2007. Upon completion of Naval Hospital Corps School in Great Lakes, Illinois, he transferred to Camp Pendleton, California where he attended Field Medical Training Battalion-West. Immediately after, he was assigned to School of Infantry-West in support of Marine Corps combat training. While stationed on board Camp Pendleton, he was transferred to 1st Marine Division and attached to various infantry battalions as a field Corpsman. During his time at Camp Pendleton, he deployed with 2nd Battalion, 5th Marine Regiment to the 31st Marine Expeditionary Unit (MEU Special Operations Capable) where he participated in multi-national training exercises, humanitarian assistance and combat trauma courses with host nations military forces throughout Asia Pacific.

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