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Con10gency Names Katherine Pankratz as New President, Recognizing Her Leadership & Commitment

Beaverton, OR – Con10gency is delighted today to announce the promotion of Katherine Pankratz to President of Con10gency Consulting as of October 1, 2023.

Katherine has been with Con10gency since incorporation in 2016 where she began as Director of Operations before becoming Vice President in 2018. She brings a breadth of experience in business management and a deep understanding of Con10gency’s mission and vision to this pivotal role.

Katherine was the cornerstone of Con10gency’s infrastructure creation in 2016 and 2017. She envisioned a dynamic framework with flexible operations structured to support both the immediate needs of a new, small business and the multi-million dollar organization it would become. Her leadership and skill have been instrumental in guiding Con10gency toward that growth over the years, including development and execution of marketing strategies, favorable partnerships, community engagement, new business, and profitability. She has worked closely with Con10gency Founder and CEO, Richard M. Smith, Jr., whose 30 plus years in the military and law enforcement balance well with Katherine’s nearly 20 years of experience in business to create a dynamic leadership team.

“Katherine is a critical member of the team at Con10gency and has been since day one. She has demonstrated remarkable dedication, strategic vision, and an unwavering commitment to the company’s core values. Her contributions have consistently propelled the company to new heights, and I have every confidence that they will continue to do so in her new role as President. Katherine is well-prepared for this position, and I’m excited to see the positive impact she will undoubtedly have on Con10gency’s future,” said Smith.

As a leader, Katherine adopts a collaborative, team-oriented approach with Theodore Roosevelt’s Citizenship in a Republic at the forefront:

“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena…”

She aims to be seen as an ally and encourages her team to work together to help each other solve problems. Katherine attributes the success of Con10gency to the incredible people and teams within the organization, and their hard work and determination.

Katherine’s time at Con10gency has been marked by wins and losses, hard work, and teamwork. Her experience coupled with her collaborative leadership style and unwavering faith in the team will certainly contribute to future success.

We invite all stakeholders, including employees, partners, and customers, to join us in congratulating Katherine on this well-deserved promotion and in offering their support as Con10gency continues the journey toward an even brighter and more successful future.

For more information and updates, please visit or contact us at


Katherine Pankratz President, Con10gency Consulting

As President of Con10gency, Katherine is responsible for planning, development, and implementation of the company’s strategic direction in close concert with Con10gency CEO, Richard M. Smith, Jr. Katherine also works closely with the Con10gency sales team to drive business development, growth, and improvement in accordance with overall corporate strategy while ensuring the organization achieves strategic goals at the optimum pace.

Katherine began her career in retail management before moving to VTM Group, Con10gency’s sister company, where she started as an Account Coordinator in the Initiatives & Alliances (I&A) division in 2006. Katherine worked extensively with VTM clients and gained valuable experience and insights into business during her ten plus year tenure in I&A. She provided strategic counsel and oversaw day-to-day operations for high-tech standards initiatives ranging from small to extra-large in both budgets and membership sizes. Katherine specialized in employing fair and reasonable policies and procedures to guide organizations through their lifecycles. Her contributions to clients stand as best practices within I&A today and are responsible for her prior appointments as executive director for organizations including AVnu Alliance®, HomeGrid Forum®, and DASH Industry Forum as well as her five-year role managing the PCI-SIG®.

Katherine holds an M.B.A from Villanova University with a concentration in Strategic Management and Data Analytics/Marketing and received a B.A. in Public Relations and Advertising from Gonzaga University.



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